• Order online: Browse the site and click on the 'Add to Cart' button of the product(s) you wish to purchase. Then follow the shopping cart instructions. It's easy, and our SSL encryption keeps your data and credit card information completely confidential. 
• Order by phone: Just call us during business hours--8:00 AM to 5:00 AM Central Time.
                   Main number: (913) 206-2901
                   Secondary number: (913) 220-4762
• Order by mail: Download and print our order form by clicking here. Mail your completed form with payment to:
                   9572 W. 87th Street
                   Overland Park, KS 66212

Forms of Payment Accepted
LittleJoe accepts customer orders via online checks, Visa, MasterCard, Discover, American Express, Dinners, JCB and debit cards with the Visa and MasterCard logo.
 

Shipping
All orders within the U.S. are shipped via UPS.  For international shipping, we use U.S. International Priority Mail.

Order fulfillment time for most products is 2-3 weeks, as each product is made to your order, but custom colors or designs may take longer.  Please call or e-mail us for details on your particular order, especially if time is of the essence.

The following shipping costs are all in U.S. Dollars.

United States Shipping costs are as follows:

• $8.95 for orders up to $50
• $10.95 for orders from $51 to $100
• $15.95 for orders $101 to $249
• Free shipping for all orders $250 and over!

International shipping costs are as follows:

• $20.00 for orders up to $50
• $30.00 for orders from $51 to $100
• $45.00 for orders $101 and up.

Guarantee and Return Policy
All LittleJoe products have an unconditional lifetime guarantee. If you are unhappy with any LittleJoe product for any reason, you can always�return it to us for repair, size adjustment, replacement, or a full refund.  Please contact us by e-mail or phone before returning any product so we'll know your product is on its way to us.

The only�things we can't�guarantee for the life of the product are the leather billets on the bareback saddles, since they will wear out with normal use. But we do offer a replacement service for them for a fee of $40 (customer pays shipping to us; we pay shipping to return the saddle to you.)�

As a second option when replacing saddle billets, for a charge of $60 we�will also take the saddle apart and wash/replace the filling as necessary, restoring your saddle to near-new condition.